Aaron T Nib

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Verified Reviewer
| map-marker Abra Saida, South

DANGEROUS - This item needs to be recalled!

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Weider Fitness - DANGEROUS - This item needs to be recalled!
Weider Fitness - DANGEROUS - This item needs to be recalled! - Image 2
Weider XRS20 This product is straight up UNSAFE to use due to inherent design flaws. Steel tubes might be easy to manufacture, but even a millimeter of imprecision on the holes can mean they don't line up perfectly. That was the case with my squat rack, but it is not the biggest design flaw. That dubious honor goes to the crucial support structures depending on four narrow gauge screws to hold them in place. There are two wider gauge bolts as well, but they are insufficient on their own. The end result is a WOBBLY squat rack. It was a legitimate hazard and I have stopped using this product. Another inherent design flaw in this style is that you cannot add safety supports, so there is no way to safely push heavy weight. Even the bench has design flaws. Both components that make the bench height adjustable are rounded, making it completely impossible to avoid wobble. I do not recommend this product.
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Loss:
$200
Pros:
  • No pros
Cons:
  • Dangerous design poor customer support

Preferred solution: Full refund

User's recommendation: Avoid Weider Equipment - DANGEROUS!

Jeffrey F Wlz

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Verified Reviewer

Malfunction/ replacement wanted

Weider Fitness - Malfunction/ replacement wanted
Weider Fitness - Malfunction/ replacement wanted - Image 2
Weider Fitness - Malfunction/ replacement wanted - Image 3
Weider Fitness - Malfunction/ replacement wanted - Image 4
The picture speaks for itself! The middle piece with bar ripped off the machine while I was lifting with your bench as you can see and your product as you can see. I am asking for a replacement of the middle section with the bar which is supposed to be attached to the unit. I use the product every day because I have sciatica and neuropathy and it helps if the machine actually works. I expect a phone call leave a brief voicemail and extension number to call back so that I can call the right person.
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Preferred solution: Replace part

User's recommendation: Get a easier way to call customer service

Devin T Dsh

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Verified Reviewer
| map-marker Regina, Saskatchewan

I have not been responding to in previous contacts as item damaged

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Was told mechanics of the Weider system that looks like a bow flex has a lifetime warranty housing for my poles, broke and damaged the two additional hundred pound rods

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User's recommendation: Do love item, but trouble contacting customer service for replacement parts since after 18 months owning it

Anonymous
map-marker Regina, Saskatchewan

No follow up, lack of concern, or offering any type of compensation after repeated calls and emails

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item I purchased was replaced because it came damaged now that item that was replaced has broken it's the little bar attachment on top that holds 250 pound bars adding 100 pounds to your weed or Crossbow exercise equipment
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User's recommendation: Not sure have the warranty in writing. Still not getting any support for warranty replacement on my items.

Khole Khm
map-marker Morristown, New Jersey

My thing doesn't work

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I just need a repairman to fix my broken machine. It is 20 years old. The right weights don't align with the holes
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Jeffrey F Wlz

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Verified Reviewer
| map-marker Moon, Pennsylvania

Malfunction in product flex cts

The middle section of the gym itself where you bench press snapped off its welding, and is unusable! Being welded makes this product stronger supposedly, that is not the case! I would like a phone call with a brief voicemail and a extension line so I can call back. The middle piece with the bar must be replaced phone number 401-640-****. You already know my email address please contact as soon as possible. Thank you, Jeff.
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Preferred solution: Replacement part

Lakshmi M Kna

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Verified Reviewer

No response when contact

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Weider Fitness - No response when contact
Weider Fitness - No response when contact - Image 2
Missed manual and tools, I can't even register online there is no serial number in the product. No one calls back or respond. It's been 4 months. I tried calling them. They need a registered phone number. How will I register when there is no serial number in your product? Please send me the manual and tools. It's weider 2980x. Please help me fix this.
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Cons:
  • Careless delivery
  • No supportive system

Preferred solution: Deliver product or service ordered

Weslynn Foi
map-marker Roswell, Georgia

Part broke on old old multi gym weider

Weider Fitness - Part broke on old old multi gym weider
I have a multi station weider which has been in excellent condition. It has a stair stepper, pull down bar(this is what broke) a leg lift, bicep bar and butterfly. Everything has worked fine since 1975 when I bought the pulley gym at Service Merchandise due to it closing. The part that broke was the end where the pull down bar attaches. I cannot locate the part and if necessary I can come up with a fix but I wasnt sure if you have a part or can tell me where I can find it. I do not have the receipt from 48 years ago but I paid $129.00 for it since it was the floor model and I had to take it apart and bring it home and put it back together. It did not come with a manual or parts list. I have recovered the seat recently. Thanks.
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User's recommendation: Weider is a good product if you take care of it

Anonymous
map-marker The Hague, South Holland

Onderdelen weider 9000

Weider Fitness - Onderdelen weider 9000
Hi Martin, We know you did your part in messaging Weider Fitness. We are sorry to let you know that the message you sent bounced back. It means the company did not hear about your issue. You can use an alternative email or even call them directly using our Weider Fitness Customer Service page. CONTACT COMPANY To save some of your time, please find below the initial text you wrote: vervangende onderdelen weider 9000 Ben op zoek naar naar de onderdelen van de weider 9000. 2 bushings 34 en 4 stuks 35. Hoop dat U mij een verkoop punt *** geven . Woon in nederland . vriendelijke groet,Martin Regards, PissedConsumer Team
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Anonymous
map-marker Fishers, Indiana

Machine issues

Weider Fitness - Machine issues
I need the wire replacement for the machine i just used couple days and those got damage, i the picture i will show
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Chase L Tbq

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Verified Reviewer

The box is missing ***

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I opened the box and its missing *** Why do I need to type this out more than once? I cant put the equipment together with out bolts. Bla-bla
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Pros:
  • I dont know i cant put the equipment together
Cons:
  • I cant put the equipment together

Preferred solution: Price reduction

User's recommendation: Don’t

Lisa B Eih

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Antonio, Texas

Broken part

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Weider Fitness - Broken part
Weider Fitness - Broken part - Image 2
Weider Fitness - Broken part - Image 3
Weider Fitness - Broken part - Image 4
One of the Lower Weight Guides , Part 25 has no thread, so I am unable to screw in M 10 x 25mm screw
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Preferred solution: New working part

justin e Qsz

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Verified Reviewer

Missing parts

My 2980x is missing seat, back rest and curl pad my grandma brought it down for Christmas and I've just about got it together and don't have these 3 parts
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Preferred solution: The missing parts

Jeffrey A Rnh

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Verified Reviewer

Unusable Weight Machine

Updated by user Dec 16, 2022

Not Resolved after almost a year

Original review Dec 16, 2022
Most parts missingb from machine I order about 10-months ago Twice company sent missing parts but as I started assembly I am missing more. I guess I got the Lemmon of the lot, I brought this Machine WEIDLER 2980 X have never been ables to use it, yo
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Loss:
$600

Preferred solution: I want what I order a machine that has all parts and works

Anonymous
map-marker Irving, Texas

My bench press did not come with instructions or screws and bolts

Need to see if I can get them mailed to me as soon as possible my phone number is 806292**** please call me back ASAP needing the parts
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Dara Jjk

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Verified Reviewer
| map-marker Merritt Island, Florida

REALLY POOR CUSTOMER SERVICE

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The machine does not work like advertised. I wanted a little assistance and after oneDO NOT BUY THIS MACHINE HOUR the assistant gave no help!
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About

Related Companies

Icon Health and Fitness, NordicTrack, iFIT, ProForm, Weslo

Summary

Weider Fitness is a company that provides a wide set of products for fitness and body-building, assisting people who like working out at home and creating personal fitness programs for themselves. Its assortment includes weight systems, home gyms, kettle bells, weight benches, ankle weights and so much more items and accessories that help you work out, as well as tutoring and motivating materials. The company offers extremely effective products, such as X-factor that makes you able to get the body you want just in eight weeks. There are also fitness complexes for different fitness goals, for example A Total Body Works program that includes over one hundred various body-shaping exercises. These exercises work with every your muscle from the core out, sculpting perfectly beautiful body step by step.

Weider Fitness reviews and complaints

Weider Fitness is ranked 106 out of 947 in Sport Equipment and Accessories category

Area Served

USA

Payment Methods

MasterCard

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